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Fast-Track Future: Integrating CRM & ERP Using MS Dynamics 365 for Enterprises

Achieving exponential business growth goes beyond having the right products or services. It is crucial to understand your customers better and delight them at every step in their journey with your enterprise. This is only possible through seamless experiences across sales, marketing, and servicing functions. Tying together the internal operations of the organization that impact customer experience can help build a robust and unified digital enterprise. Integrated sales, marketing, service, supply chain, finance, and operations allow you to understand your customers better and deliver seamless end-to-end customer experiences that are truly delightful and enduring.

The customer and business landscape is constantly evolving. The evolution is accelerated by the rapid technological advances that the industry is witnessing today. Agility is important while responding to business dynamics, customer expectations, economic volatilities, and adapting technology to drive a competitive edge.

The team at LTIMindtree possesses deep industry expertise and strong capabilities in Microsoft Dynamics 365 and Microsoft Business Applications. We can help you navigate the transformation to the future faster and create a timeless enterprise.

Spotlight

#daretoReimagine

Learn how world’s leading enterprises working with LTIMindtree maximized their business potential on Microsoft Dynamics 365 and transformed into a Timeless Enterprise.

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Thought Leadership

Webinar: Unlock the Future of Healthcare with Microsoft Healthcare Cloud and Fabric

POV : Effective Power Platform Governance – For Thriving Citizen Developer Capability

Whitepaper: Making Customer Service and Digital Contact Center Solutions Future-Ready

Navigating the Power Platform Landscape for Organizational Agility (Patterns of value, AI, and Copilots)

Webinar: Modernize Field Service with the Fusion of Dynamics 365, CoPilot, and Innovative Capabilities

Revolutionizing Manufacturing Industry Service with Microsoft Dynamics 365 Field Service Powered by AI

Modernize Field Service with the Fusion of Dynamics 365, CoPilot, and Innovative Features

Webinar: Microsoft Dynamics 365 Upgrade from NAV to Business Central

Solving for clients

Next Generation CRM for a Leading Elevator Manufacturer
Accelerating Transformation for Multi-Geo Operations for a Leading Innovative Solutions Company
Streamlining and Simplifying the ERP Landscape for a Leading Solutions Provider

Offerings

Reimagined Customer Experience with Microsoft Dynamics 365

Craft enduring client experiences with better knowledge of your customers and seamless execution. Synergize sales, marketing, and service organizations by integrating them with your backend operations on MS Dynamics ERP. Leverage MS Business Apps data analytics and insights to anticipate your customers’ needs and exceed their expectations!

AI-Enabled Digital Contact Center

Create a digital contact center of the future with the integrated capabilities of Microsoft Dynamics. Deliver self-service, live, and collaborative agent experiences enhanced with conversational AI. For seamless multi and omnichannel experiences, leverage best-of-the-breed hardware and platforms for voice recognition, analytics, and advanced telephony.

Resilient and Sustainable Supply Chain

Identify supply chain risks, evaluate and monitor supplier performance, collaborate with suppliers, and balance the demand and inventory with Dynamics 365 ERP coupled with power of LTIMindtree’s Lumin by Fosfor. Make informed decisions to prevent disruptions with the MS Dynamics technology platform for agility in adapting to changing supply scenarios.

Modernizing Finance and Operations

Drive legacy replacement, cloud enablement, streamline and simplify processes with real-time data and insights using MS Dynamics F&O. The insights allow enterprises to adapt to the changing needs, drive increased efficiencies, enable enhanced customer experience and business growth. Reduce time to gain insights using LTIMindtree’s Lumin by Fosfor.

Multi-Tier Digital Core with MS Business Apps and SAP/Oracle

Modernize legacy digital core ERP with MS Business Apps ERP and deliver quick, simple ERP capabilities that co-exist seamlessly with legacy. The business apps help build a unified interface in case of mergers and acquisitions that typically result in multiple ERP solutions in the landscape.

Agile Enterprise with Power Platform

Create a single pane of glass around legacy ERP and CRM to digitize the core and deliver capabilities faster with power apps. Build applications promptly to seamlessly integrate and augment enterprise capabilities and react to urgent business scenarios with interference with core business apps.

Product Expertise

We deliver customized solutions across the Microsoft Dynamics 365 suite to accelerate your digital transformation journey with our strong Microsoft Dynamics capabilities and domain consulting capabilities.

Microsoft Dynamics 365 Customer Engagement

• Marketing
• Sales
• Customer Insights
• Service
• Customer Voice
• Field Service
• Commerce

Microsoft Dynamics 365 ERP

• Supply Chain Management
• Intelligent Order Management
• Project Operations
• Finance
• Human Resources

Power Platform

• Power Apps
• Power Automate
• Power Virtual Agents
• Power Pages
• Power BI

Small and Medium Business

• Business Central

Next-Gen Solutions

• Guides
• Remote Assist
• Connected Spaces
• Fraud Protection

Career @ LTIMindtree

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